Christmas can be amazing but it can also be a very stressful time for families & individuals. We’ve contacted Ballarat’s community services so that you know who to call for assistance over the Christmas break:
If it is an emergency, please dial 000 from your fixed line or mobile phone.
For non-emergency police matters, you can call the Ballarat Police Station directly on (03) 5336 6000.
NB: If you are using a VOIP (internet) phone, or have no mobile reception you will NOT be able to call 000. And do NOT call 911, this is the number used in other countries such as the USA, and will NOT connect you to emergency services in Australia.
Anglicare
- Friday Dec 22nd Ballarat Community Breakfast open 8.30 am – 10.00am
- Monday December 25th Ballarat Community Christmas Dinner 6pm onwards
- Wednesday 27th Ballarat Community Breakfast open 8.30 am to 10.00am
- Thursday 28th Ballarat Community Breakfast 8.30am – 10.00am and Emergency Relief 1030am – 12.00pm
- Tuesday 2nd Jan both services open as usual.
- P: 5332 9788
- http://ballaratanglican.org.au/anglicare/
Ballarat Community Health
- All sites open except public holidays
- Limited GP services available at Lucas & Wendouree
- New patient appointments at Lucas only
- Limited Allied Health bookings available
- www.bchc.org.au
- General: 53384500 or GP Clinics: 53384585
Berry Street
- Open except for public holidays (closing at 3pm on Friday 22nd & Friday 29th December)
- P: 53305000
Centacare Ballarat & Ballarat Family Relationship Centre
- Open for phone calls only (except public holidays)
- P: 53377988 (Centacare) or 1300 303 988 (Ballarat Family Relationship Centre)
- www.centacareballarat.org.au
- www.ballaratfamilyrelationshipcentre.org.au
Central Highlands Community Legal Centre
- Closed Friday 22nd December until Tuesday 2nd January
Child & Family Services (CAFS)
- All services except Child FIRST closed from Friday 22nd Dec until Tuesday 2nd Jan
- Child FIRST: 1300 78 33 41
- www.cafs.org.au
Legal Aid
- Open except public holidays P: 53296222
- Legal Aid Hotline P: 1300792387 (closed public holidays)
Relationships Australia
- Closed Friday 22nd December until Tuesday 2nd January
Salvation Army
- Open except public holidays
- P: 53370600
UnitingCare
- Breezeway Meals program open every day including Christmas Day
- Skeleton staff available for housing and alcohol & drugs programs
- P: 5332 1286
- www.unitingcareballarat.com.au
WRISC
- Closed – please call 1800RESPECT or SafeSteps (as above)
National Phone & Online Services:
- LifeLine: 13 11 14
- Mensline: 1300 78 99 78
- Free 24/7 help, support, referrals & counselling services for men via telephone, online and video.
- Family Relationship Advice Line: 1800 050 321
- Family Relationships Online: www.familyrelationships.gov.au
- Beyond Blue: 1300 22 4636 or www.beyondblue.org.au
- SafeSteps: 1800 015 188 or www.safesteps.org.au
- 24/7 family violence response phone line
- 1800RESPECT: P: 1800 7377 328 or www.1800respect.org.au
- National sexual assault, domestic family violence counselling service
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